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Shipping & Returns

Delivery & Shipping Policy

Delivery is done by Little Thinker inside the United Arab Emirates only.

Delivery will take between 1 to 4 business days.

Delivery within Abu Dhabi is free of charge. For other emirates/cities, orders exceeding AED 200 shipping is free of charge while for orders below that amount shipping charges of AED 10 will be applied.



Avoid any delivery delay by providing your full address along with your contact details

Business days are Saturday – Thursday, Holidays and Friday are not included in shipping days.

 

Return, Refund and Cancellation Policy

If our customers are not entirely satisfied with your purchase, we're here to help. 

 

Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, the customer shall have a written explanation before the item may be considered for a refund. Sealed items will not be subject to either return or refund once it is unsealed or opened by the customer.

Items can be returned within 7 calendar days from the date of receiving.

Once the returned item(s) are received, Little Thinker will inspect and notify the customer with the return and refund status.

 
Once the return is approved, Little Thinker will initiate a refund to the customer's credit card ( or original method of payment). Please allow up to 45 days for the refund transfer to be completed.

Customers can cancel their order within 24 hours, refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

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